Topic: Proquest Llc

Acquisitions

Kennametal Inc. (Latrobe, PA) will acquire Tricon Metals & Services Inc. (Birmingham, AL). The company will become part of Kennametal's Advanced Materials Solutions Group.Wetmore Tool and Engineering (Chinon, CA) has acquired Sterling Carbide Inc. (Chino, CA). This will expand the Wetmore carbide ...

Customer Retention

Customer retention strategies can do this, as well as increase satisfaction and loyalty.Retention: how to build a successful programThe first step to developing a retention program is to analyze the database to find statistically valid indicators of customer churn. * At contract ...